Info | Helen Dealtry for Woking Girl Designs

Info

Payment Options
We accept all major credit cards and electronic checks through 'Shopify Payments'. You are not required to have a Shopify account to order, it is merely used as a secure way to submit payment.
We are based in Brooklyn, NY and charge 8.875% sales tax for any orders shipped to NY state.

 

Returns Policy

If you are not satisfied with your order, items purchased on www.wokinggirldesigns.com may be returned or exchanged within 5 days of receipt for an item of equal or lesser value or for a credit towards a future purchase. Before returning your item, please first send a brief e-mail to info@wokinggirldesigns.com and include your name, the item, and invoice number. Please note, we cannot accept returns or exchanges that were purchased from any other retailer. 

For your protection, please pack your return item securely and return your order with an insured track-able courier and retain your receipt. Woking Girl Designs LLC is not responsible for items damaged or lost in transit. Please include a note with your name and invoice number and once we receive your return, your account will be credited for the merchandise amount. We cannot refund shipping charges on return items. We are unable to accept returns of worn or damaged items.

 

Shipping
THE STUDIO WILL BE CLOSED DEC 20th 2016 - JAN 3rd 2017 NO SHIPPING DURING THIS PERIOD.
Orders are shipped (using USPS) within three business days after Shopify Payment has deposited payment in WG Designs bank account. 
We ship US Postal Service First Class Priority Mail at a flat rate of $10.95 per domestic order. After the first item, there are no additional shipping and handling costs for multiple items to the same address.

We try our best to send out all orders within 7-10 business days. Because our products are hand-crafted, there may occasionally be delays in production, but we will inform you if an item is backordered. You will receive an e-mail confirmation once your order ships.
• allow two weeks* for delivery in US
• allow three weeks* to the Canada
• allow four to ten weeks* for delivery to most other destinations
If you require faster service please email info@wokinggirldesigns.com 
* Please note during the Christmas season the estimated time of arrival dates may not be adequate. 
If you require an item for a specific date please indicate that in your order, additional shipping charges may be added to shipping cost.

 

International orders

 All international orders are final purchase. All International orders are subject to extra handling time and duties from the destination country's customs office.

We are not responsible for customs and duties charges or shipping delays.

 

Shipping
Orders are professionally packaged and shipped to the address you provide on your invoice/receipt unless you specify another address when you place your order.
Orders are shipped (using USPS) within three business days after PayPal has deposited payment in WG Designs bank account.
Any additional costs such as customs fees, duty fees, applicable taxes, etc on any items are the sole responsibility of the buyer. Please be aware of your country's import policies and restrictions before placing an order additional all individual country policies and restrictions are the buyer's responsibility.

 

Materials
Each piece is hand produced using the best materials and although we make every effort to ensure the colors, finishes and sizes are accurate, there may be slight variations due to the handmade nature of the product. For scarves, Dry Clean only.

 

Cookies
We do not sell, trade or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our sites policies, or protect ours or others rights, property or safety. However, non personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.

 

Terms and Conditions
- By ordering any of our products, you agree to be bound by these terms and conditions.
- The price application is that set at the date on which you place your order.
- Shipping costs and payment fees are recognized before confirming purchase.
- Card information is transmitted over secure SSL encryption and is not stored.
- Woking Girl Dseigns LLC reserves there ight to amend any information without prior notice